Question 1

What's your refund policy?

Accepted Answer

You may request a refund on any course within the first 30 days after purchase, provided you have watched no more than three units. To request a refund, log into your account, navigate to your purchased courses, and click the 'Request Refund' button, or contact our support team at support. Refunds are typically processed within 5-7 business days. See our full policy for more details.

Question 2

What is Magick.Me?

Accepted Answer

Magick.Me is the premier online learning platform for esoteric knowledge and spiritual development. Founded by experts in Western esotericism, we offer comprehensive courses on magick, meditation, tarot, alchemy, yoga, and other transformative practices. Our platform features high-quality video lessons, downloadable materials, community forums, and direct access to experienced instructors. Whether you're a complete beginner or an advanced practitioner, Magick.Me provides structured learning paths to deepen your understanding and practice.

Question 3

What is magick? (Is this a scam?)

Accepted Answer

Magick (with a 'k' to distinguish it from stage illusions) is a spiritual and philosophical practice with roots in ancient traditions, focused on personal transformation, consciousness exploration, and manifesting change through focused intention and ritual. It encompasses practices like meditation, visualization, energy work, and ceremonial techniques. Magick.Me is a legitimate educational platform registered as a business, with verified instructors, transparent pricing, and thousands of satisfied students. We offer evidence-based courses taught by respected practitioners and scholars, not quick-fix promises or supernatural guarantees.

Question 4

Is there any science behind this?

Accepted Answer

Many practices taught on Magick.Me have scientific backing. Meditation has been extensively studied and shown to reduce stress, improve focus, and enhance wellbeing. Visualization techniques are used in sports psychology and clinical therapy. Breathwork affects the nervous system in measurable ways. While the metaphysical aspects of magick remain subjective experiences, the practical benefits of these ancient practices are increasingly validated by neuroscience, psychology, and consciousness research. We encourage students to approach the material with both open-mindedness and critical thinking, testing practices against their own experience.

Question 5

Who are the teachers?

Accepted Answer

Our courses are taught by renowned experts including Jason Louv (author and founder of Ultraculture), Duncan Trussell (comedian and podcast host), Damien Echols (author and magick practitioner), and other respected scholars and practitioners. Each instructor is selected for their deep knowledge, practical experience, and ability to teach complex concepts clearly. Many have published books, led workshops internationally, and dedicated decades to their practice. You can view detailed instructor bios on each course page.

Question 6

What's included in a membership?

Accepted Answer

Each course purchase includes lifetime access to all video lessons, downloadable PDFs and worksheets, discussion forums, and any future updates to the course content. There is no recurring membership fee—you own the courses you purchase forever. Some courses also include bonus materials like guided meditations, recommended reading lists, and practical exercises. You can access your courses on any device, learn at your own pace, and revisit materials as many times as you like.

Question 7

How do I take courses?

Accepted Answer

After purchasing a course, it will appear in your Dashboard. Click on the course to access the curriculum, which is organized into sections and lectures. Each lecture typically includes a video lesson (ranging from 10-60 minutes), along with any accompanying materials. You can watch videos directly in your browser with our secure streaming player, download PDFs, and mark lectures as complete to track your progress. Courses are self-paced, so you can learn on your own schedule. Mobile-friendly design lets you learn on any device.

Question 8

What courses are right for me?

Accepted Answer

If you're new to esoteric studies, start with foundational courses like 'Magick.Me' (our flagship introduction to Western magick) or 'Meditation for Magick' to build a strong practice base. Each course page displays difficulty level (Beginner, Intermediate, or Advanced) and prerequisites. Browse courses by category: Magick, Meditation, Tarot, Alchemy, Yoga, Hermetics, or Esoteric Philosophy. Read course descriptions and watch preview videos to find topics that resonate with you. You can also check student reviews and ratings. Our support team is happy to provide personalized recommendations based on your interests and goals.

Question 9

How much does Magick.Me cost?

Accepted Answer

Individual courses range from $49 to $497, depending on length and depth of content. Most comprehensive courses are priced between $147-$297. We occasionally offer bundle discounts when you purchase multiple related courses together. There are no subscription fees—purchase once and own forever. Visit our course catalog to see current pricing. We accept all major credit cards and PayPal.

Question 10

Will I be charged taxes?

Accepted Answer

Sales tax may be applied based on your billing address and local tax regulations. If applicable, the exact tax amount will be calculated and displayed at checkout before you complete your purchase. Tax rates vary by state and country. Your invoice will clearly show the course price, any applicable taxes, and the total amount charged. For tax questions specific to your location, please consult a tax professional or contact our support team.

Question 11

How is my data kept safe?

Accepted Answer

We employ enterprise-grade security measures to protect your information. All data is encrypted in transit (TLS 1.3) and at rest. We use Firebase Authentication and Firestore with strict security rules, limiting access to authorized users only. Payment information is processed through secure third-party checkout providers, including Stripe Checkout and PayPal where offered. We never store your full credit card details on our servers. Our platform includes App Check, rate limiting, and security monitoring to prevent unauthorized access. We comply with GDPR and CCPA privacy regulations. We never sell or share your personal information with third parties. You can review our complete Privacy Policy for details.

Question 12

What forms of payment do you take?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal through our secure hosted checkout. Apple Pay and Google Pay may also appear automatically inside Stripe Checkout on supported browsers and devices. If you need alternative payment arrangements for large purchases, please contact our team.

Question 13

Are payments fully secured?

Accepted Answer

Yes. Payment processing is handled by PCI-compliant third-party checkout providers, including Stripe Checkout and PayPal where offered. We use HTTPS encryption for all transactions, and our checkout pages include additional security verification. Your payment information is tokenized and never stored on our servers. We also employ fraud detection systems and monitor for suspicious activity. You can purchase with confidence knowing your financial data is protected by the same security used by major banks and financial institutions.

Question 14

What about students with disabilities?

Accepted Answer

We are committed to making our content accessible to all learners. Our video player supports closed captions and keyboard navigation. Videos can be slowed down or sped up to accommodate different learning speeds. All course materials are available in text format (PDFs) for screen readers. We continue to improve accessibility features across the platform. If you have specific accessibility needs or require accommodations (such as transcripts, alternative formats, or extended access), please contact our support team, and we'll work with you to ensure you can fully participate in your courses.

Question 15

How do I cancel?

Accepted Answer

Since courses are one-time purchases (not subscriptions), there's nothing to cancel—you own your courses forever once purchased. If you wish to request a refund within the 30-day refund period, log into your account, go to your purchased courses, and click 'Request Refund' on the eligible course, or contact support. If you want to stop receiving marketing emails, you can unsubscribe via the link at the bottom of any email or update your notification preferences in your account settings. To delete your account entirely, please contact our support team.

Question 16

How do I create an account?

Accepted Answer

Click the 'Sign Up' button in the top navigation bar. You can register using your email and password, or use Google sign-in for faster registration. After creating your account, check your email for a verification link. Once verified, you can browse courses, make purchases, and access your dashboard. Your account is free to create and includes a personalized learning dashboard where all your purchased courses will appear.

Question 17

I forgot my password. How do I reset it?

Accepted Answer

If you used the old Magick.Me site and have not set a password for the new platform yet, go to claim your account first. Otherwise, go to the login page and click 'Forgot Password' below the login form. Enter your email address, and we'll send you a password reset link. Click the link in the email (check your spam folder if you don't see it) and you'll be directed to create a new password. If you continue to have trouble, contact support and we can assist you.

Question 18

Can I download videos for offline viewing?

Accepted Answer

For security and copyright reasons, videos cannot be downloaded. However, all courses include downloadable PDF materials, worksheets, and supplementary resources. Our video player works on mobile devices so you can watch on-the-go with an internet connection. If you have limited internet access, please contact us to discuss accommodation options.

Question 19

Do courses have expiration dates?

Accepted Answer

No! Once you purchase a course, you have lifetime access. You can revisit lessons as many times as you want, and you'll automatically receive any future updates or additions to the course content at no extra charge. Learn at your own pace without worrying about deadlines or expiring access.

Question 20

Can I share my account with others?

Accepted Answer

Accounts are licensed for individual use only and cannot be shared. Sharing login credentials violates our Terms of Service and may result in account suspension. If you'd like to gift a course to someone, please contact us about gift certificates or group licensing options for families, study groups, or organizations.

Question 21

Do you offer certificates of completion?

Accepted Answer

Yes! When you complete all lectures in a course, you'll receive a digital certificate of completion that you can download and share. Certificates include the course title, completion date, and total hours of instruction. While our certificates demonstrate your commitment to learning, please note they are not accredited credentials but rather documentation of your personal study.

Question 22

Is there a mobile app?

Accepted Answer

Currently, Magick.Me is accessible through any web browser on mobile devices, tablets, and computers. Our responsive design ensures a great experience on phones and tablets without needing a separate app. You can bookmark the site to your home screen for app-like access. We're exploring native mobile apps for the future—sign up for our newsletter to be notified when they become available.

Question 23

Can I get a refund after 30 days?

Accepted Answer

Our standard refund policy allows refunds within 30 days of purchase if you've watched no more than three units. After 30 days, sales are generally final. However, if you're experiencing extenuating circumstances (medical emergency, technical issues preventing access, etc.), please contact our support team. We evaluate exceptional cases on an individual basis and will do our best to find a fair solution.

Question 24

How do I update my email address?

Accepted Answer

Log into your account and click on your profile picture or name in the top right corner. Select 'Profile Settings' from the dropdown menu. On the settings page, you can update your email address, name, and other account information. You may need to verify your new email address before the change takes effect. If you encounter any issues, contact support.

Question 25

What browsers are supported?

Accepted Answer

Magick.Me works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best performance and security. Internet Explorer is not supported. If you experience issues with video playback or navigation, try clearing your browser cache or switching to a different browser. For technical assistance, contact our support team with details about your browser and operating system.

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