Privacy Policy

1Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile information when you create an account.
• Payment Information: Billing address, payment card details (processed securely through Stripe), and transaction history.
• Course Progress: Information about courses you enroll in, lessons completed, and learning preferences.
• Communications: Messages you send to us, feedback, and support requests.
• Survey Responses: Optional information you provide through surveys or quizzes to personalize your experience.

We also automatically collect certain information when you use our services:

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Information: Pages visited, features used, time spent on the platform, and interaction patterns.
• Log Data: IP address, access times, and referring URLs.

2How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Personalize your learning experience and recommend courses
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

3Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With vendors who assist in providing our services (e.g., payment processing, email delivery, analytics).
• Legal Requirements: When required by law or to protect our rights and the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our services
• Improve our platform based on usage patterns
• Deliver relevant content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

For more details, please see our Cookie Policy.

6Third-Party Services

Our services integrate with third-party providers who have their own privacy policies:

• Stripe: Payment processing (Stripe Privacy Policy(opens in new window))
• Firebase/Google: Authentication and data storage (Google Privacy Policy(opens in new window))
• Cloudflare: Content delivery and security (Cloudflare Privacy Policy(opens in new window))
• Sentry: Error tracking and monitoring (Sentry Privacy Policy(opens in new window))

7Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, please contact us at privacy@magick.me or through your account settings.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes consent, contract performance, and legitimate interests.

8Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain records for tax and accounting purposes

Course progress and completion records are retained to provide lifetime access to your learning history. You may request deletion of your account at any time.

9Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@magick.me
• Support: support@magickme.zendesk.com
• Address: Ultraculture Inc., Austin, Texas, USA